Extremely Rapid Turnaround

Rapid turnaround of user requirements validation helped client meet extremely tight timeline.

background

• $8B global market leader in development, marketing and distribution of surgical instruments and devices for use in minimally invasive and open surgical procedures
• client needed to make component material change as part of cost savings initiative
• design change needed to meet specification requirements while ensuring no noticeable difference in end-user experience

client challenges

• no in-house user requirements validation resources available to meet extremely tight timeline

methodology / analyses

• qualitative IDIs with 24 bariatric surgeons
• moderator simulated product in-service with respondents
• surgical simulator utilized to rate each task and characteristic
• tested 14 distinct, separate movements intended to expose any component differences

results

• study successfully completed in three weeks from project kick-off meeting to final report delivery
• test results provided in client’s engineering report format, saving client valuable time
• client able to meet user testing requirements without diverting internal team resources